logo connecta
Facebook Instagram

Customer Support

+506 6318 2828

Contact us

info@connecta.ijimage.com
es
en
DISCOVER MORE

Unlock Your English Potential

Empower Your English Journey, Achieve Success with Connecta Academy

Where Language Fluency Meets Career Opportunities!
Discover more

Professional teachers

Unlock Your English Potential

Empower Your English Journey, Achieve Success with Connecta Academy

Where Language Fluency Meets Career Opportunities!
Discover more
Learn English
with our robust methodology
Expert Teachers
best & highly qualified
Certifications
value all over the world

Other Academies

VS

Connecta Academy

No Certification

No domain training

No Customer Service Orientation

No real call listening sessions

No professional resume

VS

English B2 Certified

Call Center focused

Domain Trained (Insurance, Credit Reports, Utilities)

Six Sigma Yellow Belt Certified

Customer Service 101

Equipped with Interview Techniques

Real call listening sessions

Professional Resume

Job Placement for Graduates

Trusted by our customers

About Connecta

Our English Academy and Job Placement Company empowers individuals through language proficiency and job placement support. With dynamic language programs and personalized guidance, we equip students for success in securing suitable employment opportunities. Our passion is guiding individuals towards linguistic fluency and career fulfillment.
  • Call center industry in Costa Rica facing a shortage of bilingual resources
  • High attrition rates - approximately 30% compared to global average of 15-20%
  • Limited scalability due to the lack of skilled bilingual resources
  • Market saturation and fierce competition for talent leading to a limited pool of available resources
  • Costly implications for the industry - up to 6 months of lost productivity and additional costs of up to 50% of annual salary for each new hire
view all courses
Check Out Our List

Explore Courses

icon-academy
Christine Eve
Star Star Star Star Star
$30.00
  • 2 Lessons
  • 10 Hours
  • Beginner
icon-academy
David Cooper
Star Star Star Star Star
$30.00
  • 2 Lessons
  • 10 Hours
  • Beginner
icon-academy
Sarah Albert
Star Star Star Star Star
$30.00
  • 2 Lessons
  • 10 Hours
  • Beginner
icon-academy
Kevin Martin
Star Star Star Star Star
$30.00
  • 2 Lessons
  • 10 Hours
  • Beginner
Embark on Your English Journey Today!

Contact Us to Discover

Endless Possibilities and

Get More Information

at Connecta Academy

EF English Certification

Lean Six Sigma Certification

Customer Service Orientation

Fill your Registration

Check Out our Categories

Top Categories

30 full courses

30 full courses

Art & Design

30 full courses

30 full courses

Art & Design

30 full courses

30 full courses

Art & Design

30 full courses

30 full courses

Art & Design
view all courses
Our Testimonials

What They Say?

Amazing Courses

Lorem ipsum is simply free text dolor sit amet, consectetur notted adipisicing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Kevin Martin
Developer

Amazing Courses

Lorem ipsum is simply free text dolor sit amet, consectetur notted adipisicing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Kevin Martin
Developer

Amazing Courses

Lorem ipsum is simply free text dolor sit amet, consectetur notted adipisicing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Kevin Martin
Developer
WHO WILL YOU LEARN WITH?
How Connecta

What is included in our English for Call Center program?

Our virtual English academy and job placement service offer several benefits to the industry:

Our virtual English academy and job placement service offer several benefits to the industry:

  • Addressing the Talent Shortage
  • Improved Productivity
  • Scalability

What is included in our English for Call Center program?

  • Customer Service 101: Learn the fundamentals of providing excellent customer service, including effective communication techniques, problem-solving skills, and customer relationship management.
  • Six Sigma Yellow Belt Certification: Gain valuable knowledge and skills in process improvement methodologies, enhancing your ability to contribute to operational efficiency and customer satisfaction within a call center environment.
  • Professional CV Creation: Receive guidance and support in crafting a professional CV that highlights your language skills, customer service experience, and other relevant qualifications to stand out in the job market.
  • Interviewing Techniques: Master essential interviewing techniques specific to call center roles, including answering common interview questions, showcasing your language proficiency, and demonstrating your customer service aptitude.
  • Call Listening Sessions: Engage in simulated call listening sessions, where you will practice active listening skills, understand customer needs, and respond appropriately to various call scenarios.
  • English CEFR Certification: Earn a recognized English proficiency certification based on the Common European Framework of Reference (CEFR), providing tangible proof of your language skills to potential employers.
  • Job Placement: Benefit from our dedicated job placement support, where we connect you with reputable call centers and assist you in securing employment opportunities aligned with your language proficiency and career aspirations.
Directly from the Blog

Latest Articles

image
24 May

Post 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean pharetra egestas dolor, ut euismod enim aliquet in. Pellentesque a purus at ipsum malesuada mollis nec eget risus. Vivamus semper faucibus…
image
24 May

Post 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean pharetra egestas dolor, ut euismod enim aliquet in. Pellentesque a purus at ipsum malesuada mollis nec eget risus. Vivamus semper faucibus…
image
24 May

Post 3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean pharetra egestas dolor, ut euismod enim aliquet in. Pellentesque a purus at ipsum malesuada mollis nec eget risus. Vivamus semper faucibus…

Subscribe with your email to get the latest updates

Facebook Instagram
Courses
Contact
Links

Copyright © 2023 Connecta Academy | Powered by Isaac & Jacobs